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MachineSeller.de -> Help/FAQ

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FAQ

  (Frequently Asked Questions)


Using our platform is for everyone absolutely FREE !!!

Registration / Add ads
- How and where can I register ?
- How can I add ads ?
- How long will my ads published ?
- Will my ads automatically available in any language ?
Advertise
- How can I advertise on MachineSeller.de ?

Answers:

How and where can I register ?
You can register your company on the left menu bar under the heading "Registration".
There you will find a link named "
Register company".
If you click on this link you will see all services of MachineSeller.de .
At the bottom, you will find a button named "
Register", which will take you to the first step of registration. Hereupon your data will be queried. All Fields with a "*" on the side are mandatory fields.

How can I add ads ?
After the registration you can directly login in to the "Customer range".
There you can add ads with clicking on the link named "
Add a new machine".

How long will my ads published ?
When you add an ad, you have the option to choose a duration.
The ad begins with a minimum duration of
1 month to a maximum of 6 month.
After exceeding this duration your ad will be automatically removed from the published ads.
In addition, you can see this machines in the "Customers range" under the link
"
Manage your added machines". There you have the chance to extend the duration of the machines as much as you want.

Will my ads automatically available in any language ?
After adding an ad your machine will be available in both languages.

How and where can I (renew / alter / delete) my ads ?
In the "Customers range" you will find a link named "Manage your added machines".
There you will see all your ads and there you have the option to renew, alter or delete your added machines.
In order to alter a machine, you need only to click on the image or on the name of the machine.


What do I do if I forget my password ?
To recover your password go under the left menu bar under the heading "Registration" on the link "Customers range". On this page you will find under the button "Login" a link named
"
Forget password ???". Click on this link.
On the following page you will find two fields named "
User name" and "E-Mail".
Please type there your User name and your e-mail address and click on Send.
After that your access data will be send to your e-mail address.
If you no longer remember your user name, please contact us.

How do I unsubscribe ?
You can unsubscribe your existing membership by writing us and announce your resignation.
Please enter your full address, your user name and your password in this e-mail. 

How can I send an ad to a friend ?
If you are in the technical data of each machine, click on the link
"
Send this machine to a friend" under the heading "Service" to send this machine to a friend.
On the following page you have to enter your name, your e-mail address and the
e-mail address of your friend.
Plus you have the option to enter a message.

How do i can contact the Dealer ?
In the technical data of each machine you will find a link named
"
Contact member ( Form / Outlook )" under the heading "Service".
There you have 2 options to contact the dealer. Once we have a ready made form and once via Outlook.

How do I find out where the dealer has his company ?
Furthermore, in the technical data of each machine you will find a link named "Approach" under the heading "Service". After pressing this link you see it on a map where the dealer of the machine is located.

How can i order a recall ?
If the dealer has activated the "Order recall" option, you will see a link named "Order recall" under the heading "Service" in the technical data of the machine.
Click this link.
On the following page you have to enter your name, your telephone number and a message which will be send to the dealer.

How can I advertise on MachineSeller.de ?
MachineSeller.de offers diverse advertising opportunities.
You can always advertising in a particular category or even permanently on certain pages.
Write to us under the link "contact us" and tell us where you want to turn an advertisement.
 

Machine tools

Plastic machinery

Wood working mach.

Packaging machinery

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